Returns & Exchanges
At Polar-Recovery, we want you to be completely satisfied with your high-performance apparel. If your gear isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Securely place your items in their original packaging with all tags attached to ensure they remain protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package, covering any old shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your receipt; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.
